['Privacy Policy\n\nWelcome to our online platform. Protecting your privacy is of utmost importance to us at The Grooming Parlour Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our site and services. By accessing or using our site, you agree to the terms of this Policy.\n\nInformation We Collect \nWe collect information that you voluntarily provide when using our services, including but not limited to: \n- Personal identification details such as name, contact information, and postal address \n- Pet-specific information relevant to grooming and health consultations \n- Payment information processed securely through third-party providers \n- Usage data, such as browsing actions and patterns on our site through cookies and tracking technologies\n\nHow We Use Your Information \nYour information is used to: \n- Provide, operate, and maintain our pet grooming and care services \n- Process and manage bookings and payments \n- Communicate important updates related to your appointments and our services \n- Improve and personalize your experience on our site \n- Ensure compliance with legal obligations \n- Protect our rights and prevent fraud\n\nLegal Bases for Processing \nUnder the GDPR and applicable laws, we process your personal data based on one or more of the following: \n- Your consent where applicable \n- Performance of a contract between you and our company \n- Compliance with legal obligations \n- Our legitimate interests, such as service improvement and fraud prevention\n\nSharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, IT services, and legal advisors. These parties are obligated to keep your information confidential and use it only to perform agreed-upon services.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce our agreements.\n\nYour Rights \nYou have certain rights concerning your personal data under GDPR, including: \n- The right to access the data we hold about you \n- The right to request correction of inaccurate information \n- The right to request deletion of your personal data where applicable \n- The right to restrict or object to processing under certain conditions \n- The right to data portability \nTo exercise these rights, please contact us at our physical address provided below.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission can be guaranteed to be 100% secure.\n\nCookies and Tracking Technologies \nOur site uses cookies and similar technologies to enhance user experience, analyze site usage, and support functionality. You can control or disable cookies through your browser settings, but this may affect some features of our site.\n\nInternational Data Transfers \nIf your data is processed outside the United Kingdom or European Economic Area, we ensure adequate protections are in place consistent with data protection laws.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.\n\nChanges to This Privacy Policy \nWe reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updated versions will be posted on our site.\n\nContact Information \nFor questions or to exercise your data protection rights, please contact: \n\nThe Grooming Parlour Ltd \n42 King Street, Suite 3A \nManchester, Greater Manchester \nM2 6AG \nUnited Kingdom\n\nThank you for trusting our site and services with your information. We are committed to respecting and safeguarding your privacy.', 0.001288, 'gpt-4.1-mini']