Terms and Conditions

Welcome to The Grooming Parlour Ltd. These Terms and Conditions govern your use of our pet grooming and care services. By engaging with our services, you agree to comply with and be bound by these terms.

1. Services Provided

The Grooming Parlour Ltd offers full-service pet grooming including nail trimming, pet bathing, coat conditioning, breed-specific styling, and pet health consultation.

2. Appointment Booking and Cancellation

Appointments can be scheduled by contacting us via phone. Please arrive on time for your appointment. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.

3. Customer Responsibilities

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• Ensure your pet is up to date with vaccinations and free from contagious illnesses before appointments.
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• Inform us of any behavioural issues or health concerns your pet may have prior to grooming.
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• Arrive on time and provide any necessary instructions for your pet’s care.
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4. Payment Terms

All services must be paid for in full at the time of service. We accept cash and major credit/debit cards. Prices are subject to change without prior notice.

5. Liability

While we take every precaution to ensure the safety and wellbeing of your pet, The Grooming Parlour Ltd is not liable for any unforeseeable injuries or health issues that may arise during or after grooming.

6. Pet Health and Behaviour

We reserve the right to refuse grooming service if your pet poses a risk to staff or other animals. This includes aggressive behaviour or if the pet appears ill.

7. Personal Data and Privacy

Your personal information is kept confidential and used solely for providing services. We comply with data protection regulations to safeguard your information.

8. Changes to Terms

The Grooming Parlour Ltd may update these Terms and Conditions from time to time without prior notice. Continued use of our services signifies your acceptance of any amendments.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

Contact Information